Measuring impact of Executive Coaching Pooja Khandelwal MBA, MCC, CMC
Please share to private group - What is the need for measuring ROI? - What is ROI and what is the formula to measure? - What's a practical framework of measurement? - What are the different evaluations to measure ROI? - What are some tips for successfully measuring your impact of executive coaching?
Please create your Executive Coaching Contract/ Agreement. Please share the Executive Coaching Contract/ Agreement in group post the differences with Coaching and discuss the differences with your Accountability Partner.
Focus your coaching on the following core competency until the next video class:
Active Listening Ability to focus completely on what the client is saying and is not saying, to understand the meaning of what is said in the context of the client’s desires, and to support client self-expression. 1. Attends to the client and the client’s agenda and not to the coach’s agenda for the client. 2. Hears the client’s concerns, goals, values and beliefs about what is and is not possible. 3. Distinguishes between the words, the tone of voice, and the body language. 4. Summarizes, paraphrases, reiterates, and mirrors back what client has said to ensure clarity and understanding. 5. Encourages, accepts, explores and reinforces the client’s expression of feelings, perceptions, concerns, beliefs, suggestions, etc. 6. Integrates and builds on client’s ideas and suggestions. 7. “Bottom-lines” or understands the essence of the client’s communication and helps the client get there rather than engaging in long, descriptive stories. 8. Allows the client to vent or “clear” the situation without judgment or attachment in order to move on to next steps.
Powerful Questioning Ability to ask questions that reveal the information needed for maximum benefit to the coaching relationship and the client. 1. Asks questions that reflect active listening and an understanding of the client’s perspective. 2. Asks questions that evoke discovery, insight, commitment or action (e.g., those that challenge the client’s assumptions). 3. Asks open-ended questions that create greater clarity, possibility or new learning. 4. Asks questions that move the client toward what they desire, not questions that ask for the client to justify or look backward.
HOW TO PARTICIPATE INTO THE LIVE CLASSES Instructions: Please download www.zoom.us at your pc. Then click on Join a meeting and add in the meeting id 298-790-7708 If you would like to join the call via smartphone, please search for the Zoom app in your app store (it’s free) and download prior to the call. When you are live on the video conference, you can turn on your video and un-mute your microphone by clicking the buttons on the lower left-hand side of your screen. Turning on your video and sound is totally optional, but we encourage you to participate! You will have access to a “chat” feature as well, by clicking on the chat icon on the bottom of your screen.
ICF CORE COMPETENCIES RATING LEVELS
Observe in your coaching sessions where you are actually applying the Core competencies and in which level of accreditation